Student Complaints of Program Integrity Policy

Responsible Unit: Provost Office | Executive lead: Provost 
Created: 7/1/2014 | Reviewed/Revised: 1/23/2018, 1/5/2023 | Effective: 1/19/2023 
Compliance: 34 CFR 600.9, NWCCU 2.C.2, 2.D.2, COCA 2.4, CAPTE 3G 
Approving Body: PPC | Classification: Local: Students 

Policy:  
Pursuant to the United States Department of Education’s Program Integrity Rule, 34 CFR 600.9, a student may file a complaint against Pacific Northwest University of Health Sciences alleging a violation of one or more of the following categories: 

  • State consumer protection laws that include but are not limited to fraud and false advertising 
  • State law or rule relating to the licensure of postsecondary institutions 
  • Quality of education or other state or accreditation requirements 

Any complaint will be filed in accordance with procedures currently in place at PNWU before seeking resolution from the Washington Student Achievement Council (WSAC) or the appropriate accrediting body. 

PNWU will maintain records of the receipt, adjudication, and resolution of written complaints. 

At no time will any adverse action be allowed against the student(s) for filing a complaint. 

Definitions:  
For this policy, a complaint is a written explanation of dissatisfaction or disagreement with an action, decision, or omission within the control or responsibility of PNWU relative to program integrity. 

Procedure:  
See Student Complaint of Program Integrity Procedure (found on myPNWU) 

Related Documents: 
N/A 

Policy Resources

For assistance with policies and procedures contact:

Lori Fulton
lfulton@pnwu.edu